Selling a trip by taking one
The deal that made our Italian market started with an offer to join a customer's trip to Lisbon, as a guest.
In my first year at Vandra, I spent months talking to a design studio in Turin with sixty people and an offsite every spring. They liked the demo. They did not sign.
An odd offer
So I asked if I could come on their next trip, the one they had planned the old way, as a guest. I paid my own way. I did not sell anything for three days in Lisbon. I just watched what went wrong, and wrote it down.
The list
There were eleven things on it, from a bus that never came to a dinner booked for the wrong night. I sent the list to their office manager a week later, next to how each one works in Vandra. She signed the next Monday.
What I do now
I still offer to join a trip when a team is unsure. Not every customer says yes, but the ones who do tend to stay. Italy is now our fastest growing market, and the studio in Turin has booked six trips with us.
More stories
Ludovica Benedetti, Staff engineerFrom one slow page to the whole planner
I joined to fix a search page that took eight seconds to load. Three years on, I lead the team that rebuilt the planner.
Henrik Sjöberg, Staff engineer, paymentsOne invoice instead of four hundred receipts
Our customers paid for every booking on a card. Finance teams hated it. This is how we moved 2,400 companies to one monthly invoice.
Ida Wennberg, Trips leadForty people and a cancelled flight to Tromsø
At six in the morning the flight was gone. By nine, forty people had a new route, new rooms and a dinner that still started on time.
Work with Sofia
Sales is hiring. Every role shows its salary band and where you can work from.
- The salary band is on every role
- Work from Stockholm, Milan or anywhere in Europe
- Two team trips a year, paid for
- An answer within two weeks of applying
